Nancy Underwood Named Executive Director of BEST

Nancy Underwood has been named executive director of the Backstretch Employee Service Team. Underwood succeeds Paul Ruchames, who retired in December after 14 years leading the organization.

Founded in 1989, BEST is a non-profit organization devoted to supporting the health and well-being of the backstretch community living and working at Saratoga Race Course and Belmont Park. BEST provides on-site counseling and primary healthcare services, access to health insurance, and case management assistance. Much of this work is accomplished by the dedicated BEST staff located at Belmont Park and Saratoga Race Course, with healthcare services provided by Saratoga Hospital and Northwell Health.

Underwood has directed BEST's efforts at Saratoga Race Course since 2014. During that period, BEST significantly expanded its presence and impact for the backstretch community living and working at Saratoga from April-November each year.

In 2023, BEST opened a new, modern health care clinic on the Oklahoma side of Saratoga Race Course. Funded by philanthropist John Hendrickson in memory of his late wife, Marylou Whitney, and Saratoga Hospital, the Saratoga Backstretch Healthcare Clinic is a state-of-the-art facility with six examination rooms, a lab for blood work and space for staff, education and on-site insurance specialists.

“BEST is successful because of the dedication of our staff, volunteers and healthcare providers,” said Underwood. “I am honored for the opportunity to lead this organization at a time when the future of Thoroughbred racing in New York State is so bright. I thank the BEST Board of Directors for their commitment to advancing our mission in the years ahead.”

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Backstretch Dinners Draw a Crowd in Saratoga

Sunday evening dinners have always been a hit among the many backstretch appreciation events that go on throughout the Saratoga race meet, but this summer the affair has become an ever bigger attraction now that Morrissey's Lounge and Bistro at the Adelphi Hotel is catering the weekly celebration.

Every Sunday just before 6 p.m., upbeat music and savory smells reach Union Avenue as a crowd gathers at the Marylou Whitney Pavilion. With dozens of volunteers on hand, the vast smorgasbord of food remains open until 8:30 so that workers who were busy in the later races on the day's card have plenty of time to join the party and sit down for a warm meal.

The team at the Adelphi has planned a different cuisine for each week and attendees are always eager to find out what will be on the menu.

“We work with all fresh food and ingredients and we cook everything to order,” said the Adelphi's Director of Restaurants Patrick Toomey. “We picked different theme nights–like Mexican, Carribean, and Southern–so we have a lot of fun with it. I love the community that you see back here. I love to hear the chatter and see their faces enjoying good food.”

The Adelphi Hotel is owned by the Roth family of LNJ Foxwoods Stable and their partner, fellow horse owner and philanthropist Michael Dubb. Toomey said that when the Roth family was first presented with the opportunity to support this event, they were eager to participate.

“The Roths have been big backstretch contributors before in other ways at different tracks and this was an easy one,” he said. “We were definitely going to give it our all and provide great dinners here every Sunday night.”

After the passing of his wife Marylou Whitney in 2019, John Hendrickson has remained active in supporting a multitude of backstretch initiatives. In addition to the organization of the Sunday evening dinners, as a tribute to his late wife he funded construction for the Saratoga Backstretch Clinic, which is also new this year and is located across from the pavilion.

“We've been doing [dinners] for 16 years as part of the Backstretch Appreciation Program that Marylou and I started,” Hendrickson said. “Marylou always said that this should be the summer place for everyone. They should have the best food and now they have the best health care as well.”

This summer, the Sunday evening dinners have been attracting crowds upwards of 500 backstretch workers.

“This year, there's new energy,” said Hendrickson. “Everybody dresses up and everybody is happy. It's first-class food. The Roth family is very generous and they've really put on a great show.”

Every evening with the exception of Saturday night when racing runs late, an event is on the schedule for the backstretch workers. In addition to the Sunday evening dinners, Wednesday night bingo also draws a crowd. These events are made possible through the work of the Race Track Chaplaincy and the Backstretch Employee Services Team (BEST) in New York.

BEST'S Program Director Nancy Underwood said that events like the Sunday dinner allow their team to check in on members of the backstretch community and invite new workers to join their community.

“We really try to create a sense of community and we're able to do that because of John and his donors,” said BEST's Program Director Nancy Underwood. “Everything we do with this population is really about trust and relationship building. We believe that a connected person is a healthier person. We bring everybody together. We're able to serve them, celebrate what they do and really appreciate what they do for the industry.”

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NYRA Dedicates New Backstretch Healthcare Clinic at Saratoga

The New York Racing Association, Inc. joined Assemblymember Carrie Woerner, philanthropist John Hendrickson and representatives from Saratoga Hospital, the Backstretch Employee Service Team and the New York Thoroughbred Horseman's Association for a ribbon-cutting to celebrate the opening of the new Saratoga Backstretch Clinic at historic Saratoga Race Course on Tuesday.

The Saratoga Backstretch Clinic will allow Saratoga Hospital and BEST to expand on the existing healthcare services offered to members of NYRA's backstretch community. Located just inside Gate 16, the backstretch clinic was constructed over the past year to replace a doublewide trailer that previously housed on-site healthcare services at Saratoga Race Course.

“The good that comes of projects like this one is incalculable, serving as a benchmark in our industry on how we take care of and provide amenities and access for the backstretch community,” said NYRA President and CEO David O'Rourke. “This clinic is going to be indispensable in what it does for the well-being of the community. This will allow Saratoga Hospital and BEST to take this (clinic) to a world-class level and it's incredible.”

Hendrickson funded the construction of the backstretch healthcare clinic as a tribute to his late wife, Marylou Whitney. Hendrickson said of the ground-breaking that “this is a really great day and I know Marylou is looking down and is extremely happy.”

“They say health care is the foundation of every community,” Hendrickson added. “This fantastic new facility will improve lives and save lives. The backstretch now has a state-of-the-art medical facility that they truly deserve. Marylou thought that Saratoga should be the summer place for everyone, especially for those who take care of our beloved thoroughbreds.”

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Saratoga Backstretch Clinic To Celebrate Opening Next Tuesday

Officials from the New York Racing Association, Inc. (NYRA) will welcome Assemblymember Carrie Woerner, philanthropist John Hendrickson and representatives from Saratoga Hospital and the Backstretch Employee Service Team (BEST) for a ribbon-cutting to celebrate the opening of the new Saratoga Backstretch Clinic next Tuesday, July 11, the organization said in a release Friday.

The new clinic will allow Saratoga Hospital and BEST to expand on the existing healthcare services offered to members of NYRA's backstretch community. The modern healthcare clinic was constructed over the past year to replace a doublewide trailer that previously housed on-site healthcare services at Saratoga Race Course.

As a tribute to his late wife, Marylou Whitney, John Hendrickson funded construction of the new clinic. The opening continues Mrs. Whitney and Mr. Hendrickson's long-running commitment to the backstretch community.

Since Mrs. Whitney's death in 2019, Mr. Hendrickson has continued to lend his support to a variety of initiatives, including backstretch appreciation dinners, English as a Second Language classes and bingo nights.

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