TIF Paper: American Racing Lacks Customer-Centric Focus

Full fields. Harmonized rules. Modernized wagering systems and protocols. Transparent officiating.

Can these be the future of North American horse racing, and of the greater sport around the world?

“Our customers, the bettors, must be at the center of everything we do,” Hong Kong Jockey Club (HKJC) Chief Executive Officer Winfried Engelbrecht-Bresges told the Thoroughbred Idea Foundation (TIF) last week.

“This approach applies to everything we do as a sport. Customers must be satisfied with our approach to horse welfare, to harmonizing betting rules, interference rules, the race schedule we offer and presenting races with full fields of competitive horses.”

What bettors want should drive how racing evolves. But that has not been the case in North America.

Customer centricity has not been a focus.

Hong Kong finds itself at the heart of a customer-friendly approach to racing and Engelbrecht-Bresges is the new chairman of the International Federation of Horseracing Authorities (IFHA). While he acknowledges the IFHA is not a rule-making body itself, the push for harmonizing the global racing experience for customers is moving beyond just recommended best practices.

“We can talk about the importance of a customer-centric approach and harmonizing rules all we want, but with the global commingling business–through World Pools–we are proving the commercial value of it. World Pools is creating the financial incentive to change.”

The World Pools concept is simple.

Instead of having separate pari-mutuel pools for major race days in America, Great Britain, France, Ireland, Hong Kong and South Africa, just to name a few, one massive pool can be created, maximizing liquidity and financial interest for all participants. On 17 days of commingled World Pools run across Britain and Ireland in 2021, total handle eclipsed the equivalent of $481 million.

Hong Kong is a major cog in the process, with bettors in the region often comprising roughly 60% of the liquidity in World Pools offerings, according to Engelbrecht-Bresges. In November, the HKJC provided its local customers simulcasts of two Breeders' Cup races for the first time since 2014, and the hope is to offer more later.

“I really commend the Breeders' Cup and their global vision. It was important for us to recognize the steps that have been taken to adopt racing free of medication and I hope we can expand wagering opportunities over the next three to five-year period.”

While U.S. customers have been participants in World Pools offered on key race days, such as Royal Ascot, Glorious Goodwood and other major race days, American races have not yet been chosen as targets for World Pools.

The Modern Games fiasco sharpened attention on America's lack of a customer-centric focus, exhibited through disparate rules which disproportionately disadvantage betting customers.

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Thoroughbred Idea Foundation: What Needs To Change After Modern Games Fiasco?

Full fields. Harmonized rules. Modernized wagering systems and protocols. Transparent officiating.

Can these be the future of North American horse racing, and of the greater sport around the world?

“Our customers, the bettors, must be at the center of everything we do,” Hong Kong Jockey Club (HKJC) chief executive officer Winfried Engelbrecht-Bresges told the Thoroughbred Idea Foundation (TIF) last week.

“This approach applies to everything we do as a sport. Customers must be satisfied with our approach to horse welfare, to harmonizing betting rules, interference rules, the race schedule we offer and presenting races with full fields of competitive horses.”

What bettors want should drive how racing evolves. But that has not been the case in North America.

Customer centricity has not been a focus.

Hong Kong finds itself at the heart of a customer-friendly approach to racing and Engelbrecht-Bresges is the new chairman of the International Federation of Horseracing Authorities (IFHA). While he acknowledges the IFHA is not a rule-making body itself, the push for harmonizing the global racing experience for customers is moving beyond just recommended best practices.

“We can talk about the importance of a customer-centric approach and harmonizing rules all we want, but with the global commingling business – through World Pools – we are proving the commercial value of it. World Pools is creating the financial incentive to change.”

The World Pools concept is simple.

Instead of having separate pari-mutuel pools for major race days in America, Great Britain, France, Ireland, Hong Kong and South Africa, just to name a few, one massive pool can be created, maximizing liquidity and financial interest for all participants. On 17 days of commingled World Pools run across Britain and Ireland in 2021, total handle eclipsed the equivalent of $481 million.

Hong Kong is a major cog in the process, with bettors in the region often comprising roughly 60% of the liquidity in World Pools offerings, according to Engelbrecht-Bresges. In November, the HKJC provided its local customers simulcasts of two Breeders' Cup races for the first time since 2014, and the hope is to offer more later.

“I really commend the Breeders' Cup and their global vision. It was important for us to recognize the steps that have been taken to adopt racing free of medication and I hope we can expand wagering opportunities over the next three to five-year period.”

While U.S. customers have been participants in World Pools offered on key race days, such as Royal Ascot, Glorious Goodwood and other major race days, American races have not yet been chosen as targets for World Pools.

The Modern Games fiasco sharpened attention on America's lack of a customer-centric focus, exhibited through disparate rules which disproportionately disadvantage betting customers.

BRITISH TOTE CUSTOMERS PAID AS WINNERS ON MODERN GAMES

For those betting the Breeders' Cup in Great Britain, the experience was a bit different, even though their customers' money was commingled to the main Breeders' Cup pools.

Pari-mutuel betting there is run through the UK Tote Group, which took over tote betting across Britain in late 2019 via an investment from major horse owners and breeders.

After witnessing the scratching, un-scratching and eventual running for purse only, the UK Tote Group decided to pay-out win and place bets for customers who backed Modern Games.

“Our decision was not a difficult one,” says Susannah Gill, communications and corporate affairs director for UK Tote Group.

“We paid out on two winners – the actual winner of the race Modern Games and then the result on course, which was Tiz The Bomb, but we dipped into our own pockets for the Modern Games result because it's the expectation of our customers.”

UK Tote Group competes for customers with a plethora of corporate bookmakers offering bets at fixed-odds. When the bookmakers witnessed the Modern Games fiasco, many made the decision to pay out on both “winners” nearly immediately.

“Decisions such as these are obviously made by the competitive position in the market,” said Jon Knapman, UK Tote Group's chief commercial officer.

“Whatever it be – a goodwill payment, a 'justice-for-punters' payment – sometimes things just go wrong and we don't want our customers to be left hurting.”

Tote chose not to leave its customers behind, a decision which is part of their overall strategy to make pari-mutuel betting in Great Britain as competitive as possible. While it is undoubtedly the most sustainable source of betting revenue for racing, one of the greatest hindrances to pari-mutuel betting is the lack of price certainty – customers do not know the final odds of horses until after the last bets have been added to the pool, normally a few seconds after the start of a race.

Recognizing the chasm between British customers' experience with fixed-odds price certainty and pari-mutuel uncertainty, the UK Tote Group decided to bridge the gap to better serve its customers, launching a “tote guarantee” in early 2020 and in-place ever since, matching the fixed odds starting price if it happens to be higher than a winner's final pari-mutuel price.

Unsurprisingly, Tote's business is growing.

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WORLD POOLS FUTURE FOR AMERICA(S)?

UK Tote Group is a major partner with the Hong Kong-dominated World Pools where rules and betting protocol harmonization is a business necessity.

“World Pools don't just seek to provide a mechanism only for more prize money, but they are creating a path to improve critical business and industry infrastructure,” said Engelbrecht-Bresges, adding that several days of Hong Kong-hosted, commingled pools on some of South Africa's biggest race days are driving key investment to a jurisdiction in need of it.

“I hope we can bring it to South America in the future too.”

But until rules and protocols change in the favor of customers, the Americas may be left out of the World Pools boat.

“A cornerstone of global commingling is that all of the jurisdictions have some semblance of the same rules,” said UK Tote's Jon Knapman.

It is clear that America remains behind the curve to this point.

There are many examples for North America to follow and the Breeders' Cup may be a catalyst for operators and regulators to take notice and make needed adjustments.

For Engelbrecht-Bresges, who has served as the Hong Kong Jockey Club CEO since 2007, the choice is obvious.

“A customer-centric approach is a path to good business and future sustainability.”

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2021 Longines/IFHA International Award of Merit Awarded To Niarchos Family

The Niarchos family received the 2021 Longines and IFHA International Award of Merit, which recognizes distinguished horsemen and horsewomen for lifelong contributions to Thoroughbred racing, at a ceremony Friday,  Nov. 5, in Del Mar during Breeders' Cup World Championships weekend.

Maria Niarchos-Gouazé accepted the award on behalf of the family, and representatives from both Longines and the International Federation of Horseracing Authorities (IFHA), as well as the Breeders' Cup and The Jockey Club, took part in the celebration.

“On behalf of my brothers and myself, I would like to thank Longines, the IFHA, the Breeders' Cup, and The Jockey Club for this great honor,” said Niarchos-Gouazé. “I would also like to thank all of our horses, the jockeys who mainly found the winning post, our trainers, our veterinarians and farriers, and all of the individuals who have worked on the studs and in our trainers' yards.

“In particular, I would like to thank my home team, Alan Cooper and Karen Clark, who have been with us since inception, for their dedication and loyalty, and also Jamie McCalmont and Bill Oppenheim, and those who have worked alongside them. Lastly, and the most deserving of all, I would like to thank my father, Stavros, for his vision.”

As the Official Partner and Official Watch of the International Federation of Horseracing Authorities (IFHA), Swiss watchmaker Longines and the IFHA conjointly created the International Award of Merit in 2013 in order to honor public figures for their outstanding contribution to the world of horse racing. Longines is also an Official Partner, the Official Timekeeper, and the Official Watch of the Breeders' Cup, as well as the title sponsor for this year's Breeders' Cup Classic, Turf, and Distaff.

“We are delighted to celebrate tonight the Niarchos family, whose strong commitment and dedication to Thoroughbred racing have been rewarded by so many remarkable successes over the years,” said Matthieu Baumgartner, Longines Vice President Marketing. “The history of the family proves that equestrian sport is one of passion, a passion that Longines has been sharing for a century and a half. Today, we are the partner of some of the major international institutions, including the IFHA, and provide our timekeeping expertise to prestigious events all around the world in the disciplines show jumping, dressage, eventing, and of course, horse racing.”

Previous winners of the International Award of Merit include John Messara, the owner and chairman of Arrowfield Stud in Australia; the Magnier family and trainer Aidan O'Brien, the driving forces behind Coolmore and the Ballydoyle Racing Stable in Ireland; Yutaka Take, legendary Japanese jockey; the Romanet family, long renowned leaders in both the French and international world of horseracing; Jim Bolger, leading Irish trainer, owner, and breeder; Alec Head, past champion trainer and patriarch of prominent stud farm Haras du Quesnay; Seth Hancock of historic Claiborne Farm in America; and the late Marcel Zarour Atanacio, former chairman of the South American organization for the promotion of Thoroughbreds (OSAF).

“I would like to congratulate the Niarchos family as this year's recipient of the Longines and IFHA International Award of Merit,” said IFHA Chair Winfried Engelbrecht-Bresges. “Reflecting upon the significance and the values associated with this award, I am struck by the level of success achieved by the Niarchos family in nearly every corner of the globe, spanning multiple generations.

“On racetrack achievement alone, the Niarchos family would be worthy recipients of this Award, but their steadfast support of our industry is what sets them apart. Their unwavering partnership and development of international racing and breeding is a special feat, and it must be celebrated.”

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The late Stavros Niarchos served as a Greek naval officer in World War II and made his fortune in the shipping business. He first became involved with Thoroughbred racing in the 1950s, took a break, and returned in full force in the 1970s. His first major winner was Pipe of Peace, who won the 1956 Middle Park Stakes.

His daughter Maria took over the family's Thoroughbred business after his death in 1996, and Alan Cooper serves as the family's racing manager. More than 125 Group or Grade 1 winners have been bred and/or campaigned under their banner, and they have been long-time supporters of the Breeders' Cup.

The Niarchos family has won seven Breeders' Cup races with six homebred colts and fillies. Six of those victories have come in the Grade 1 Breeders' Cup Mile: Miesque (1987, 1988), Spinning World (1997), Domedriver (2002), Six Perfections (2003), and Karakontie (2014). Additionally, Main Sequence won the G1 Longines Breeders' Cup Turf in 2014. This record as an owner-breeder at the Breeders' Cup makes the Niarchos family one of the event's most successful participants.

A sampling of other notable international wins for the family as owner or breeder also includes Bago (2004 Prix de l'Arc de Triomphe), Divine Proportions (2005 Prix de Diane), Light Shift (2007 English Oaks), Ulysses (2017 Eclipse Stakes and International Stakes, son of Light Shift), Alpha Centauri (2018 Irish Horse of the Year), Study of Man (2018 Prix du Jockey Club), War of Will (2019 Preakness Stakes), and Circus Maximus (2019 St James's Palace Stakes and 2020 Queen Anne Stakes at Royal Ascot).

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Racing’s Sustainability, TV Coverage Among Topics of IFHA Conference

The International Conference of Horseracing Authorities was held virtually in 2021 for the second consecutive year owing to challenges presented by the global pandemic, and speakers during the 55th edition of the conference-organized by the International Federation of Horseracing Authorities–examined racing's global evolution and future challenges. The conference in its entirety can be accessed via the video link above or as a podcast.

Allen Hershkowitz, environmental science advisor to the New York Yankees and founding director and chairman of Sports and Sustainability International, spoke about the threats presented by climate change and how racing can put sustainability into practice.

“We are in an urgent situation,” Hershkowitz stressed. “Some scientists have begun referring to the circumstances that we're in as a human extinction event. As temperatures go up, right now there is 100% likelihood that we will go from a 1.1 degree celsius temperature increase to a 1.5 degree celsius temperature increase by 2040. There is a more than 50% chance that will go to three or four degrees celsius by 2080.

“It's impossible to imagine the catastrophes that will result from that level of temperature increase. None of this is good for horse racing or horse farms in general. We already know that many races have been cancelled because of heat, many tracks have been damaged because of floods. Many races and tracks are suffering from drought, and of course many races and tracks are affected by fires.”

While climate change is certainly a hot topic, Hershkowitz was quick to stress that sustainability is about far more.

“When we speak about sustainability, it's important to remember it isn't just about climate action,” he said. “In 2015, the United Nations brought together 198 countries to agree on a set of Sustainable Development Goals. There are 17 of them, and they include poverty alleviation, eliminating hunger, good health; when we talk about sustainability, it's not just about climate.”

Hershkowitz provided examples that some major league sports teams and venues are taking to address sustainability, and the positive impact it can have on their bottom line. The Orlando Magic Basketball team cut its energy use by 25% for $750,000 in savings annually. The Seattle Mariners cut natural gas use by 66% and electricity use by 30%, resulting in $500,000 in savings annually. The Staples Center, home to professional basketball and hockey teams in Los Angeles, saved $28,000 annually and cut out the use of seven million gallons of water by installing 178 waterless urinals.

And it isn't just American sports that are making strides.

“Right now, every professional sports league in the United States and in Europe has a sustainability programme,” Hershkowitz said. “The International Olympic Committee has produced a spectacular environmental sustainability strategy that goes to 2030 and beyond. It obligates venues that want to bid on the Olympics to implement environmentally intelligent practices.”

Hershkowitz laid out some of the ways in which racing can work on its sustainability.

“One of the most important things I think a sports organization can do at the moment is to make sure your employees at your venues are safe,” he said. “We're still struggling with a global pandemic. Sustainable development goal number three is good health. Economic health is dependant on human health, and human health is dependant on planetary health. But planetary health is also dependant on economic health. If we can't make investments into new technologies we're not going to work our way through the various ecological crises we face.

“Horse racing is fundamentally connected to the agriculture sector, and the agriculture sector is really getting stressed through climate impacts. There is no one thing that any racing organization can do that's going to get us out of this situation, unfortunately, but every little thing matters. What we need to do is have the courage to do small things.”

Those small things could include the installation of electric vehicle chargers at racecourses, using catering services that utilize sustainability menus and support local food producers, and digitalizing media guides or racecards. Hershkowitz stressed the importance of establishing a baseline so that an organization knows what its current impacts are and what it is working towards. He said two terms that all sports organizations should become familiar with are “dematerialization” and “decarbonization.”

“Decarbonization is about how can we reduce our emissions of carbon through energy and procurement, like how we supply food,” he explained. “Dematerialization is about how can we reduce the need to buy physical products that can be supplied digitally.”

“The single most important thing we can do to promote sustainability is to change cultural attitudes and expectations about how to relate to the planet,” Hershkowitz added. “How should we relate to the ecosystems that give us water to drink? That give us air to breathe? We're treating the atmosphere like a sewer. This is why your organization having a conversation about this issue is so important.

“Regulators are increasingly looking at how organizations are managing their energy and their climate. Investors don't want to be associated with organizations that aren't being sustainability smart. For future legitimacy, the social license to operate, taking responsibility for your sustainability impacts is fundamental.”

 

Racing's Television Future

Michael Mulvihill, executive vice president, head of strategy and analytics at American television network FOX Sports, spoke about how FOX has partnered with the New York Racing Association to grow FOX's coverage of racing from about 80 hours a year to 800 hours in a space of five years. A large leap was made during the early months of the pandemic last year, when American racing continued while most sports worldwide came to a standstill.

“Because there was such an absence of live sports, we were able to elevate our content from Belmont and Saratoga from a network called FOX Sports 2, which is in about 50 million homes, to FOX Sports 1, which at that time was in closer to 80 million homes,” Mulvihill said. “Our viewership went up by over 100%; wagering was way up during the pandemic. It's delicate to talk about taking advantage of that situation because it's obviously a worldwide challenge, but I think the reality is that as a business, horse racing in the U.S. was able to take advantage of the circumstances and enjoy some growth. And we've been able to continue that into 2021 as the pandemic has abated a bit.”

FOX earlier this year exercised an option it held to become a 25% equity partner in NYRA's advanced deposit wagering platform NYRA Bets, and Mulvihill said he thinks there is a direct correlation between that partnership and the exponential growth in wagering at Saratoga this summer-all sources handle on New York's premiere meeting was $815-million, which cleared the previous record by about $100-million.

“I think it's that equity piece specifically that makes our relationship unique,” he said. “Traditionally, the relationship between media and horse racing is a very traditional content and advertising relationship. You pay a rights fee for the content, you produce it as well as you can, you sell advertising against the viewership of that content, and that's as far as it goes. Now that we have the stake we have in NYRA Bets, it really incentivises us to promote the wagering, assist in the mainstreaming of wagering in the U.S. and to try to grow the asset value of NYRA Bets in the U.S.”

FOX has the option to acquire another 24.9% of NYRA Bets, something Mulvihill said he believes will be exercised “in the relatively near future.”

FOX's coverage is renowned for striking a balance between sophisticated handicapping angles and traditional sports programming, and Mulvihill said that was the goal of the network even before the deal was done to buy into NYRA Bets.

“From the time we initiated this content five years ago, our intent was to do a daily production that was really specifically targeted at day in, day out horseplayers and people who put a significant amount of money through the windows and are the lifeblood of this business,” he said. “If you look at horse racing on American TV, there is the Triple Crown and the Breeders' Cup that are held by NBC and they do a beautiful job producing those events for a general sports viewership. There is TVG, which is produced for a day in, day out horse playing audience, but they're producing a lot of tracks so they don't get to spend a lot of time on one track in particular.

“What we wanted to do was carve out an in between path where we could focus on just one track, one circuit, and really devote the time and attention we felt the NYRA tracks deserved, and also elevate the production value a bit. We very much wanted to be open in encouraging people to play the game, open a NYRA Bets account and engage in handicapping.”

In 2018, the U.S. Supreme Court ruled that individual states could legalize sports betting, and a number have already done so. Mulvihill said that FOX's horse racing coverage could serve as an example for other sports and programmes of how to weave wagering angles into their coverage.

“I really think that the way we produce our shows is something of a blueprint for the future of sports television in the U.S.,” he said. “I'd like to believe we're setting a pretty good example of incorporating wagering, recognizing that wagering is an important part of the event, but also still primarily covering it as a sports event first. I think 10 years from now, that's how all sports will be presented on American TV.”

Until recently, horse racing has held a monopoly as the only American sporting event that accepted betting. While the legalization of sports wagering can easily be viewed as a threat to racing, Mulvihill said he sees it as an opportunity to promote racing to a new audience.

“I think that's already happening,” he said. “I think it's reflected in those Saratoga figures we talked about earlier. I think that indicates that there is a rediscovery of horse racing happening in the U.S. I think the fact that we've had two Triple Crown winners in the last decade helps. I think the opportunity that racing was able to take advantage of during the peak of the pandemic helps, and I think racing in some ways has been repositioned as a great social activity and a great day out.”

“It's a pivotal moment for racing, and I think the industry in the U.S. has capitalized on it,” Mulvihill added. “I think the next step in that transformation is going to be the introduction of HISA [the Horse Racing Safety and Integrity Act, the legislation that will regulate American racing on a national level] and letting the public know that there are credible and meaningful safeguards around safety and integrity so that when they do come to the track to enjoy that day out, they know the horses and riders are being well-cared for and that their wagering is being conducted on an event that is held at the highest possible level of integrity.

“If you combine all those things-the safety and integrity, the emphasis on racing as a fun social activity, the recent Triple Crown winners and the momentum we have coming out of the pandemic–it really is a once-in-a-generation opportunity for horse racing.”

Mulvihill said he hopes FOX's racing coverage expands beyond the shores of the U.S. to encompass some of the sports greatest events globally.

“We would love to further the presence that we have in international racing,” he said. “I really want FOX Sports and our networks to be the American home for the great events in racing around the world. We've had great experiences with the Dubai World Cup and the Saudi Cup, and we want to find ways to bring more of that content to our networks.”

 

Equine Welfare

The advancement of equine welfare and aftercare of the Thoroughbred racehorse is an area in which the industry has made huge strides globally in recent years, and in which there will always be work to do and room for improvement. Jamie Stier, chair of the IFHA Horse Welfare Committee and Racing Victoria's executive general manager, integrity services, and Di Arbuthnot, chief executive for Retraining of Racehorses and chair of the International Forum for the Aftercare of Racehorses, joined the conference to share updates on equine welfare and aftercare.

Stier spoke on the importance and wide implications of traceability of the Thoroughbred from birth through the lifecycle.

“Traceability is a really interesting and hot topic at the moment,” he said. “It has two components to it: there is the welfare component, but there's also the biosecurity component. In a lot of countries biosecurity relates to prevention of disease and being able to trace horses if there is an outbreak of disease, which is in their best health interests, and of course welfare.

“But if you look across the lifecycle of a horse, traceability is so important because we need to know where our horses are. We need to get a proper picture of where our horses are ending up. It helps us identify gaps and all sorts of lifetime experiences of the horse and how we can structure our programmes to support horses. Traceability is imperative if we're going to provide proper care to our horses. Equally if we have good traceability data, it enables us as a sport to be able speak positively, comfortably and very assertively about our sport, what we are doing and the provisions we're providing our horses.”

Stier noted that Racing Victoria is allocating significant resources to aftercare and welfare incentives, like providing trainers access to sophisticated diagnostic tools to identify potential injuries earlier; launching a platform for the registration of ex-racehorses and providing grants to programmes that can place off-track Thoroughbreds with less post-racing athletic potential.

“We've introduced programmes here in Victoria geared towards assisting and incentivizing trainers to use the best diagnostic tools available to them to ensure their horse receives the best treatment during its racing career,” Stier explained. “We're also investing a lot in research that will help us to earlier recognize the potential onset of lameness and cause of lameness. All that is geared toward providing a second career for the horse post-racing.”

“We've launched an off the track platform where people are now registering their horses,” he added. “We're incentivizing people not just at the first transfer after racing-that's covered by the rules of racing here, people must notify us where the horse goes for its first transfer–But what we've found through the incentives we're offering through the off the track community is that when horses are in their teens, we're still getting people identifying with us where their horses are. So we're getting that picture well beyond the first transfer out of racing.”

Racing Victoria's programme also covers horses with limited athletic potential after their racing careers, with grants offered for equine therapy programmes that use ex-racehorses.

Arbuthnot noted there has been a steep increase in the numbers of ex-racehorses competing in disciplines like dressage in Britain, and that there has been a concerted effort to showcase the athletic abilities of ex-racehorses and to create a demand for them in the sport horse community.

“It's about contacts within the industry and within the equestrian world to try and build this programme and to make the Thoroughbred fashionable,” she explained. “When RoR started, racehorses might have been taken on by professionals and got to a high level, but they weren't popular with the equestrian world. Having seen one of the very good trainers at Blenheim last week, he said RoR had changed the programme in the equestrian world; it was revolutionary. And I think that's because the professionals helped us in those early days to make them popular, so now we have a market.”

Arbuthnot reiterated how IFAR is working to advance aftercare globally, which is especially important in light of recent damning reports in the media in both Australia and Ireland about ex-racehorses winding up in abattoirs.

“IFAR is a forum for discussion, for improving best practice and getting out to all the racing jurisdictions around the world and trying to encourage them to have some sort of aftercare programme in place,” she said. “The group has put together an aftercare toolkit, which is about lifetime management, transitioning strategies, safety nets, equine therapy and community engagement, Thoroughbred advocacy and networking. We went to Japan in those earlier days and they have a wonderful programme in place now. We've been engaged with South Korea, and recently Malaysia and we're working with the European racing jurisdictions as well. France has come on hugely in the last few years. We are all working together to help each other.”

Arbuthnot reiterated that “we are all associated” with some of the troubling reporting that has surfaced in mainstream media, and that it is up to everyone in racing to make aftercare a priority.

“Whatever happens anywhere around the world reflects on us all, and that's what we have to be aware of,” she said. “We must all do more to help and work together to show racing cares. It's non-negotiable.

“The average person watching racing is saying, 'what happens when they finish racing?' So we have to get that message out, otherwise we won't have a product. We won't have racing in years to come.”

Winfried Engelbrecht-Bresges succeeds Louis Romanet as chairman of the IFHA following Romanet's 27-year term, and he likewise addressed the importance of looking to racing's future in his keynote address.

“The 55th International Conference of the IFHA comes at a most significant time for our sport and the world,” said Engelbrecht-Bresges. “We face major macro challenges arising from the pandemic and climate change. More than ever, we must work together and harness the wealth of talent and expertise within our membership to not only face these challenges, but ensure that our sport thrives in the short, medium, and long term.

“This conference gives us the opportunity to look forward at some key parts of the IFHA's strategy for the future. We are fortunate to have world-class speakers sharing their insights regarding digitalisation and media, equine welfare, climate change and sustainability.”

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